IT Tech Specialist I at Mayo Clinic, Remote job $102,211 – $152,464 / year

Mayo Clinic

Start a new career with Mayo Clinic while working from home at your convenient time. This remote job opportunity 2022 is open to all qualified candidates.

About The Company:

The Mayo Clinic Health System has Numerous facilities in several states. The Mayo Clinic’s International Patient Offices work to guarantee that language barriers and geographic distance do not prevent patients from obtaining top-notch care when they travel to one of its facilities. Major Mayo Clinic campuses can be found in Rochester, Minnesota, Scottsdale, Phoenix, and Jacksonville, Florida.
Mayo Clinic Remote Job

Job Title: IT Tech Specialist I
Job ID 190017BR
Payment: $102,211 – $152,464 / year
Location: Work from Home Job

Full Job Description

Why Mayo Clinic
Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

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Position description

This is a full time remote, high-level IT position within the United States requiring demonstrated technical and leadership experience.

The Nursing and Medical Specialties Unit is seeking a motivated and qualified Tech Spec 1 to join the Patient Care and Communication System (PCCS) Team. This person will interact with customers, vendors, and other technical areas within Mayo using effective oral and written communication and interpersonal skills. The TS1 will be the point person for all things tech and focus on the roll-out of the new Rauland Enterprise Nurse Call system. Areas include, but not limited to, interface and 3rd party integration design/setup, HA design, oversee technical documentation, OIS compliance, Crown Jewel plan, and SLA, data mart design/maintenance, and Tableau or Power-BI design and oversight of development/maintenance. Application support, participation in 24/7 on-call rotation, and Rauland Nurse Call system training in Chicago are required. Experience with Rauland Nurse Call a plus.

Strong team player whom can work independently on projects and assignments within scope of ability and authority escalating more complex issues or those requiring leadership approval to the appropriate individual. May regularly assume a team leadership role to direct and coordinate the work of other staff, which includes assigning tasks to staff taking into consideration balancing workloads, skill sets, technical knowledge, and criticality of the tasks. Serves as a consultant or tutor, coaching others in specific technical areas of expertise. Serves and participates on appropriate committees and institutional workgroups and acts as a resource to institutional committees on an ad hoc basis, providing consultation in their area of expertise. Participates on committees to establish technical standards, promote integration of data, and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects, demonstrating a commitment to meet established deadlines and priorities. Serves as an active member of technical workgroups needed to advance project objectives. Aids in technical planning for areas supported by work unit as part of yearly division planning. Provides leadership in the technical design, selection, and application of the of information and technology systems resources to satisfy the requirements of the department’s systems. Participates in system technical reviews and projects within the institution to ensure technical architecture and design is consistent with business needs. Develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized within their work area or division as a technical expert and is sought out for their in-depth knowledge of a broad range of current technologies and these technologies apply to the Mayo’s environment. Provides technical leadership in system architecture, design principles, software development methodologies, and selection of technology systems within their division. Understands and applies concepts of enterprise architecture to ensure systems align, adhere, and integrate within Mayo Education Technology enterprise environment. May be required to provide 24/7 call support. Interfaces routinely with colleagues who may be located at any of the Mayo sites to perform job responsibilities requiring virtual collaboration and partnership.

Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.

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Bachelor’s degree and 5 years’ experience including 3 years’ of demonstrated technical experience and 1 year of demonstrated leadership experience; Or, Associate’s degree and 9 years’ experience including 3 years’ of demonstrated technical experience.

Additional qualifications
Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Master’s degree in applicable field preferred.

Exemption status

Compensation Detail
$102,211 – $152,464 / year
Benefits eligible
Full Time
Hours / Pay period

Schedule details
Typical schedule will be Monday through Friday standard hours, but may require some evening/weekend work for special projects. Will require participation in the 24X7 off-hours on-call rotation.

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Weekend schedule
Typical schedule will be Monday through Friday standard hours, but may require some evening/weekend work for special projects. Will require participation in the 24X7 off-hours on-call rotation.

YesInternational Assignment
NoSite description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Ted Keefe

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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